Changes Coming to your CLAMS Account February 24th - 27th

 

Vineyard Haven Library and the CLAMS Library Network will be switching to a new software system on Monday February 27th. This will include a new online catalog that library patrons will use to search for books and other items, place holds and requests, and renew items online. 

The CLAMS Libraries have selected a new user-friendly catalog designed to make it easier than ever to find and borrow materials from the library! This powerful new search engine includes features like predictive search text, curated lists, personalized recommendations, and greater control over your user account.

Data migration will take place Friday February 24th through Sunday February 26th

During migration, library users will be temporarily unable to:

• Renew or request items through the CLAMS Catalog or Commonwealth Catalog
• Checkout items in Overdrive/Libby App (on Sunday)
• Access some other digital library resources

Vineyard Haven Library will be open regular hours on Friday and Saturday, but since our system will be down during migration, please bring your library card if you wish to checkout materials. The Library will be closed for the day on Sunday February 26th.

The library will not be checking in materials during the migration, but no late fees will accrue on items returned during migration– all Martha’s Vineyard libraries are always fine free!

The new “Aspen Discovery” catalog goes live on Monday February 27th:

• The web address will stay the same, library.clamsnet.org. 
• The PIN/password you use to access your CLAMS account online will change to the last four digits of the phone number on your CLAMS account. On February 27th and after you can reset your PIN to the number or password you prefer to use.
• If you checkout eBooks using Overdrive or Libby apps, you will need to re-enter your new password the first time you checkout.
• If you have opted in to save your reading history in the current CLAMs catalog, your reading history will be transferred to the new system, however you will need to “opt in” again, and your history may not be transferred immediately.

If you have any issues with accessing your new account or have questions about migration, please give us a call at (508) 696-4210, or email vhpl_mail@clamsnet.org

For more information including frequently asked questions, visit info.clamsnet.org

We appreciate your patience during this transition!