Showing posts with label CLAMS. Show all posts
Showing posts with label CLAMS. Show all posts

Friday, March 22, 2024

News Literacy Project: Productive Conversations & Avoiding Election Misinformation


This spring, Vineyard Haven Library and other CLAMS libraries have partnered with the News Literacy Project to present two Cape & Islands virtual community discussions on Zoom.

The News Literacy Project is a nonpartisan education nonprofit, is building a national movement to advance the practice of news literacy throughout American society, creating better informed, more engaged and more empowered individuals— and ultimately a stronger democracy.

Productive Conversations Without Confrontation
5:30 PM Thursday Apr 25th on Zoom REGISTER

When was the last time you had a conversation about current events with someone who holds an opposing view? If that experience left you feeling frustrated and shut down, join this virtual Cape & Islands discussion with the News Literacy Project to learn tools for speaking about current events and listening across divides. In today’s divided political climate it can feel impossible to hold civil conversations about current events – especially when misinformation and conspiracy theories abound. However, learning a few news literacy skills can help you keep conversations grounded in fact while maintaining the civility that is essential in a thriving democracy.

Avoiding Election Misinformation with Mindy Todd
5:30 PM  Thursday May 23rd on Zoom REGISTER

Finding high quality, trustworthy information can feel overwhelming in today’s noisy media environment, particularly during election season. Luckily, there are tried and true news literacy techniques that anyone can learn to find credible information about candidates, issues, and electoral processes. Join this virtual discussion with the News Literacy Project and WCAI’s The Point host Mindy Todd to find out how you can stay informed with accurate, reliable information this election season. Learn how to access trustworthy news and avoid election misinformation traps.

Mindy Todd is the host and producer of The Point on WCAI radio, a show that examines critical issues for the Cape, Islands, and South Coast Massachusetts. She brings more than 40 years of experience in radio and television to her role as host and Managing Director of Editorial. As the featured guest of this discussion, she will speak to the importance of high quality local news and robust regional reporting in accessing quality election information.

Monday, November 27, 2023

Meet the new CLAMS Library Network app!

Have you missed having an app to access your CLAMS account, place holds and check out e-materials? The wait is over! Find our new app in Google Play or the Apple App Store by searching for "CLAMS Library Network" and download today!

Use the new app to:

  • Manage your account
  • Create and view lists
  • View hours & contact info
  • Search the collection
  • Browse and discover
  • Check out e-content *

...and more!

* The CLAMS "Libby" app will still be available for selecting and reading eBooks and other downloadable content!

Monday, September 18, 2023

CLAMS Network Library App Disabled, Libby eBook App Unaffected

 Important Update About CLAMS App


The Mobile App for the Cape Libraries Automated Materials Sharing (CLAMS) network has been disabled



Unfortunately, the "Capira" app for the CLAMS consortium has been disabled due to technical issues. Patrons are advised to remove the app from phones and other portable devices, as it may give inaccurate information. In the meantime, please use our online catalog by clicking HERE while CLAMS seeks a replacement. 

The Libby App for Library eBooks and eAudiobooks from Overdrive is not affected by this change.

Friday, February 17, 2023

Changes Coming to your CLAMS Account February 24th - 27th

 

Vineyard Haven Library and the CLAMS Library Network will be switching to a new software system on Monday February 27th. This will include a new online catalog that library patrons will use to search for books and other items, place holds and requests, and renew items online. 

The CLAMS Libraries have selected a new user-friendly catalog designed to make it easier than ever to find and borrow materials from the library! This powerful new search engine includes features like predictive search text, curated lists, personalized recommendations, and greater control over your user account.

Data migration will take place Friday February 24th through Sunday February 26th

During migration, library users will be temporarily unable to:

  • Renew or request items through the CLAMS Catalog or Commonwealth Catalog
  • Checkout items in Overdrive/Libby App (on Sunday)
  • Access some other digital library resources

Vineyard Haven Library will be open regular hours on Friday and Saturday, but since our system will be down during migration, please bring your library card if you wish to checkout materials. The Library will be closed for the day on Sunday February 26th.

The library will not be checking in materials during the migration, but no late fees will accrue on items returned during migration– all Martha’s Vineyard libraries are always fine free!

The new “Aspen Discovery” catalog goes live on Monday February 27th:

  • The web address will stay the same, library.clamsnet.org
  • The PIN/password you use to access your CLAMS account online will change to the last four digits of the phone number on your CLAMS account. On February 27th and after you can reset your PIN to the number or password you prefer to use.
  • If you checkout eBooks using Overdrive or Libby apps, you will need to re-enter your new password the first time you checkout.
  • If you have opted in to save your reading history in the current CLAMs catalog, your reading history will be transferred to the new system, however you will need to “opt in” again, and your history may not be transferred immediately.

If you have any issues with accessing your new account or have questions about migration, please give us a call at (508) 696-4210, or email vhpl_mail@clamsnet.org

For more information including frequently asked questions, visit info.clamsnet.org

We appreciate your patience during this transition!

Thursday, May 14, 2020

Introducing the New CLAMS Library App!


CLAMS is proud to introduce the new CLAMS Library Network app! Available for iOS and Android, this app has a broad range of features and functions that will make your library experience a whole lot simpler.

Our app makes it easy to browse our collection, get details on items, make a selection, place a hold for later pickup, and even renew items previously checked out. You can check out eBooks and eAudiobooks with the touch of a button, then listen to them in the Libby or OverDrive app.

If you’re on the go and searching for the nearest CLAMS library, check out the Library Info feature, which shows location addresses and hours nearest to you with links to their websites. We’ve also added our Featured Lists so you can browse Top Requests, Coming Soon titles or New York Times Bestsellers and request the ones you want.

The Manage Accounts tool lets you add multiple library cards — a great feature for families! Don’t have a library card? Request one through the app.

Available now in the App Store and Google Play

Search for the CLAMS Library Network to download to your mobile device.

This app replaces the current app which is no longer supported as of May 1

Saturday, March 21, 2020

Get an ecard, get an ebook

If you don't have a library card you can apply online and get instant access to our eBook collection. If you haven't used your card recently and it has expired, send us an email at vhpl_mail@clamsnet.org

If you don’t yet have a CLAMS library card, you can now register online and start downloading ebooks or use databases immediately. Here’s how:

You will need a computer or cell phone and access to your email account.

1. Go to https://library.clamsnet.org/selfreg

2. Fill out the form and submit. The screen will refresh, with your name, new card number and username. Print the info, take a screenshot or jot down your new card number – you’ll need it in just a moment.

3. Click the link in the first bullet point to log in and create a PIN/Password:
Login to My Account and establish a PIN (Password) Scroll down to and click Did you forget your PIN/Password? Enter your new card number.

4. Check your email for a link to set your PIN/Password.

Your ecard will now be valid until June 30th and will give you access to materials at OverDrive for eBooks, eAudiobooks and eMagazines (when asked for your library, select “CLAMS Library Patrons”). It also includes all Massachusetts Library Database. Individually owned library databases such as Kanopy are not included. Please visit your local CLAMS library with a photo ID before June 30th to upgrade to a regular card with full privileges.

If you will be using your phone or an eReader, we suggest you download the Libby App.

Tuesday, December 24, 2019

Fine Free MV! FAQ for MV Libraries' New Fine Free Policy

Starting January 1, 2020, all six Martha’s Vineyard libraries will eliminate overdue fines for materials returned late. All past overdue fines for island patrons will be waived, allowing for a fresh start to the new year. Waiving past overdue fines will impact 7,374 Martha’s Vineyard library cardholders. Island libraries are committed to providing equal access to every member of our community. By waiving existing overdue fines, our goal is to remove barriers and make access to our libraries easy, equitable and enjoyable for all.

The Vineyard libraries will join over 450 libraries across the U.S. in eliminating overdue fines. The Martha’s Vineyard Library Association strongly believes in providing access to information for everyone, and that eliminating overdue fines will support our libraries’ core values of providing equitable service, fostering early literacy, and maintaining free access to information.

WHAT DOES IT MEAN FOR CLAMS LIBRARY CARDHOLDERS ON MV?
  • No more daily late fines will be charged on overdue items at any Vineyard library
  • All existing overdue fines from all accounts will be cleared on January 1, 2020, giving everyone a fresh start.
  • Hundreds of patrons will have their accounts unblocked, which will enable them to once again use library services. Libraries previously blocked accounts with overdue fines greater than $25.
  • No more fine-related restrictions will be placed on use of public computers or access to digital materials (eBooks, digital audiobooks, online databases and resources), even for people who had extensive late fees on their accounts.
  • CLAMS member libraries off-island support the Vineyard’s move toward fine-free library services, and will continue to share library items through interlibrary loan.
FINE FREE MV: FAQs

What does “Fine Free MV” mean?

Starting January 1, 2020, Martha’s Vineyard Libraries will no longer charge late fines on overdue materials. Patrons will still be responsible for paying for the replacement costs of lost or damaged items, however.

Previously when you checked out an item and didn’t return it by the due date, daily fines started accumulating. For some patrons, the growing amount could become burdensome. Under the Fine Free policy, borrowed items still have due dates, and patrons are encouraged to return them on time. Libraries will still send reminders to bring back books, CDs, DVDs, etc.

An item is officially categorized as overdue the day after its due date, but with the new Fine Free policy, that due date will not be associated with a punitive price tag. If something hasn’t been returned by two weeks after its due date, it will be considered lost, and the system will apply a lost item fee to the patron’s account to cover the cost of replacing the missing item. However, as long as the item is returned in good shape, patrons won’t ever be charged overdue fines. If a patron eventually finds and returns the outstanding materials, the lost item fee will be erased from their account. The largest group who will benefit from this new change will be families with children.

Why remove late fines?
The main goal is to remove obstacles and improve access to information and services for everyone. Research and experience from libraries around the country increasingly show that fines are often barriers preventing people from using the library and its services – especially those who most rely on those services. We want to remove those obstacles, end the stress and stigma of owing fines, and ensure that all members of our community can use our libraries.

Late fines, no matter how small, can be a very real burden for individuals, families, and children. What starts as a tiny overdue fine can snowball into a larger amount with each day that an item isn’t returned. As fines grow, patrons may avoid coming back to the library altogether. For many, this means they can’t access books for schoolwork and other vital materials, or use essential services such as public computers or job resources. Island libraries would rather welcome patrons back than have them stay away because they owe late fines.

What about the late fines currently on my account?
When we launch this new policy, everyone will get a fresh start. Existing overdue fines for ALL our patrons will cleared from all Vineyard patron accounts on January 1, 2020. After this date, all overdue materials will fall under the new Fine Free policy. The Fine Free policy applies only to overdue items. If a patron currently has fees related to lost or damaged materials, those remain in effect.

Aren’t late fines part of fundamental library service expectations?
Not anymore. While overdue fines are traditionally associated with borrowing materials from libraries, that is changing. Libraries in many communities recognize that overdue fines sometimes do more harm than good when it comes to connecting people with important resources, so they’re reevaluating borrowing policies and making changes to evolve with the times. The MV Libraries will be joining over 450 other U.S. libraries in eliminating late fines.

But will people return materials on time without late fines?
Interestingly, libraries that have eliminated late fines have found that return rates actually go up. By removing the threat of daily accumulating late fines, people are less likely to avoid returning to the library, and more likely to bring back any overdue items they’ve checked out. No late fines means more people using the library.

Can a patron hold onto a library item indefinitely?

No. Patrons still have to bring back what they borrow – and we still ask that they try to do so on time – but the Fine Free policy is much more lenient if they miss a due date. After a few attempts to ask the patron to return the item, the patron will be billed for it.

Don’t the libraries need to charge late fines for revenue purposes?

Overdue fines contribute only a small amount of revenue. While our libraries are always carefully watching the bottom line, any loss of overdue fine revenue is small compared with the good this new policy will do for the community. A Fine Free policy opens our doors wider for Islanders who need us the most.

How does having lost or damaged item fees on my account impact my ability to use library services?
While we propose to eliminate late fines, libraries will still charge fees for lost or damaged materials. These fees are necessary to buy replacement books, CDs, or DVDs in our collections so other patrons may use them. As before, when a patron loses a book, CD, DVD or other library item, their account is blocked. That person then cannot borrow any additional materials. The account is unblocked when the items are returned or the replacement fees are paid.

Previously, CLAMS cardholders on island could borrow materials from Cape libraries that are not fine-free.  How does the Fine Free MV policy impact their ability to borrow items?
Interlibrary loan will not be affected. The CLAMS Board has agreed that Vineyard libraries may continue to borrow library materials from off-island CLAMS libraries even without collecting overdue fines. CLAMS cardholders will not be charged overdue fines at any Vineyard library, but a Vineyard CLAMS cardholder may still be charged overdue fines if they visit a CLAMS library on the Cape.

In the past, Island libraries have promoted Food for Fines events to support the Island Food Pantry. What will happen now?
The libraries will continue to collect food and advocate ongoing support for the Island Food Pantry. In the meantime, when Rockland Trust learned about island libraries eliminating overdue fines and libraries’ connection to the Food Pantry through the Food for Fines program, they pledged to donate $500 to the Island Food Pantry this winter. 

Wednesday, November 6, 2019

Automatic Renewals Coming Soon!

CLAMS libraries will introduce automatic renewals beginning Tuesday, November 12th! Please contact your local library if you have any questions about this new service, or review the list of Frequently Asked Questions below.

What is an automatic renewal (auto-renewal)?
Most items checked out from the Library will renew automatically on your account. Three days before items are due, our system will check your account for eligible items and renew them. The loan periods will extend from the original due dates.

Which items automatically renew?
Most physical items borrowed (Books, DVDs, Blu-Rays, Audiobooks, Music CDs) are eligible for up to 3 auto-renewals.

Which items do not automatically renew?
The following are examples of material not eligible for automatic renewal:
  • Items another patron has requested (items on hold)
  • Items that have reached their renewal limit (3)
  • Items borrowed from outside the CLAMS network of libraries (Comcat, Inter library loans)
  • Express and Rental items
  • Museum passes
  • Library of Things (Kindles and other devices)
  • Other “non-traditional” items
  • Digital material (downloadable ebooks, eaudios, emagazines)
Are there other situations where an item will not auto renew?
  • Your account is blocked due to billed items or fines of $25 or more
  • Your account has expired
If an item did not auto-renew and I don’t return it on time, are there still fines?
Yes. Items are still subject to late fees/fines (and replacement costs). The patron is responsible for these charges.

Can I opt out of auto-renewal?
This is not currently possible. But patrons are always welcome to return items before the due date.


How am I notified when an item auto-renews?
If you have a current email address in your patron record, you will continue to receive a Courtesy notice 3 days before the item is due to be returned. The notice will list titles with an extended due date if your items were renewed. The new due date is calculated from the original (1 st renewal) or previous due date, not from the date of renewal. The original due date will appear next to items that could not be renewed.

What if I don’t have an email address or have not provided it to the library?
Eligible items will auto renew. Check your account online to view new due dates and items that could not be renewed.

What if I'm not receiving email notifications?
Be sure you've provided a valid email address. Please call or visit your local library to confirm the email address.

Do I have to manually renew items in my account?
No - it is not necessary now. Automatic Renewal does the work for you!

I use the Shoutbomb texting service. Will my text notice change?
Yes. Patrons will no longer get renew notices, however, you will get notices for items that are not eligible for renewal. Text MYBOOKS to the Shoutbomb number (508-543-1253) to see extended due dates on auto renewed items.

More Information on Renewing Library Items
If you don't find what you need using the information above, please contact your local library for more information.

Sunday, June 10, 2018

The Commonwealth eBook Collection is Moving to Overdrive

On June 30, 2018, access to Axis 360, BiblioBoard and eBook Central through the Commonwealth eBook Collections will end. That means that any eBooks checked out from Axis 360, BiblioBoard, and eBook Central will no longer be available, and any holds on eBooks through those platforms will be cancelled. Library patrons will continue to have free access to eBooks through the CLAMS Overdrive collection.

COMING IN LATE SUMMER/EARLY FALL: CLAMS will soon participate in an exciting Massachusetts pilot program for eBooks and will allow you to borrow OverDrive material from several other Massachusetts library consortia using your CLAMS library card. This cooperative effort is funded by the Automated Resource Sharing Networks, the Massachusetts Board of Library Commissioners —made possible in part with Institute of Museum and Library Services funding—, the Massachusetts Library System, and local libraries.

If you havn't tried Overdrive eBooks, visit the "Getting started with OverDrive" page to download the app for Android, iOS, Kindle, Chromebooks, or Windows 10:
https://help.overdrive.com/customer/en/portal/articles/1481729-getting-started-with-overdrive

Late Opening June 27th, CLAMS Services Offline

Vineyard Haven Library will open late on Wednesday, June 27th. Library hours will be 1pm to 5:30pm that day. Due to scheduled system maintenance, CLAMS services, including online catalogs, OverDrive and Commonwealth eBook Collections, and the Commonwealth Catalog, will be unavailable to CLAMS library users. We apologize for any inconvenience.

Other Martha's Vineyard Libraries may be closed or have reduced hours that day, please check your library's website for details. Library patrons visiting any CLAMS library that day must have a library card with them in order to checkout materials.
 
In case the downtime causes a delay in check in of returned items, patrons will not accrue late fees June 27th through 29th.

Thursday, March 1, 2018

New CLAMS Library Text Messaging Service

CLAMS library patrons can sign up for a new text messaging service powered by Shoutbomb beginning on March 1st, 2018.

With the Shoutbomb Text Messaging Service, you can use your mobile phone to:
  • Receive text notices about: your holds that are available, items that are due soon, overdues, and fines.
  • Send a text to renew an item.
  • Receive text alerts for other cards within your family.
All you need is a text messaging capable phone and a subscription to a text messaging plan with your wireless carrier. You do not need a smartphone.

To sign up, visit http://info.clamsnet.org/text-messaging-sign-up/

NOTE: There is no charge from the library for this service; however, you may see a charge for incoming text messages at the standard rate applied by your cell phone carrier, depending on your plan or package.

Wednesday, March 8, 2017

Try Encore, a New Way to Search the CLAMS Catalog

Based on feedback from library patrons, CLAMS now offers an enhanced online catalog called Encore. Encore is an intuitive yet powerful search option that includes features common to search engines such as Google. It is a new way to search for books, DVDs, digital titles, etc. in the CLAMS libraries.  Encore is particularly powerful when you begin with a broad search and want to narrow it down.

Encore integrates the patron’s OverDrive eBook checkouts and holds into “My Account” and allows access to full-text articles from Gale General OneFile, an online reference resource provided through the state. For more details, please visit the CLAMS Encore Help Page.

(If you prefer to search the former catalog, just click the link to "Classic Catalog" that you will find on the Encore website.)

Wednesday, August 17, 2016

Try Encore, a New Way to Search the CLAMS Catalog

When you visit the CLAMS Catalog you will be invited to try our new "Encore" Search. 

Based on feedback from library patrons, CLAMS has added an intuitive, yet powerful search option that includes features common to search engines such as Google, commercial web sites, and social networking sites. It is a new way to search for books, DVDs, digital titles, etc. in the CLAMS libraries.  Encore is particularly powerful when you begin with a broad search and want to narrow it down.

Encore integrates the patron’s OverDrive eBook checkouts and holds into “My Account” and allows access to full-text articles from Gale General OneFile, an online reference resource provided through the state. For more details, please visit the CLAMS Encore Help Page.

Wednesday, January 20, 2016

System Maintenance Alert


CLAMS services, including the online catalog, CLAMS Digital Downloads (Overdrive), and the Commonwealth Catalog, will be unavailable between 9 PM on Wednesday, January 20th and 3 AM on Thursday, January 21st due to system maintenance.

Wednesday, April 15, 2015

Holiday Closing and CLAMS System Maintenance April 20th

The Vineyard Haven Library and other CLAMS libraries will be closed on Monday, April 20th due to the Patriots Day holiday.

While the libraries are closed that day, CLAMS will be performing system maintenance on our servers. The CLAMS Catalog, Overdrive download services, and some other online services will be unavailable for most of the day (from approximately 6:00 a.m. until 4:00 p.m.).

Please visit info.clamsnet.org on April 20th for any status updates.We apologize for any inconvenience.

Wednesday, January 15, 2014

Holiday Closing and CLAMS Software Upgrade January 20th

The Vineyard Haven Library will be closed on Sunday, January 19th and Monday, January 20th due to the Martin Luther King Jr. Day holiday.

When the libraries are closed on Monday, January 20th, CLAMS will be upgrading to new software. The CLAMS Catalog and Overdrive download services will be unavailable for the entire day on Monday 20th (starting at 8 am). CLAMS will post an update when the system becomes available. We apologize for the inconvenience.

Thursday, December 12, 2013

Important Information for Virtual Catalog Users

The Virtual Catalog is currently unavailable for direct requests of books from outside the CLAMS Network. In the coming months, both the CLAMS system and the statewide Virtual Catalog system will undergo software upgrades that require the temporary suspension of direct Virtual Catalog requests. During this time, if you need materials that are not available within the CLAMS library network, please speak to a staff member or fill out this online form to request Interlibrary Loan materials:

http://library.clamsnet.org/screens/virtual_catalog.html

Thursday, November 14, 2013

Free Online Access to the Cape Cod Times

Library patrons can now access the full text articles from the Cape Cod Times from 1998 to the present through a free online database. Enter your CLAMS library card number in order to access the database from your home computer.

A link to the database appears on the library home page at www.vhlibrary.org. If you need help locating an article from the Cape Cod Times, please ask a library staff member for assistance.

Online access to the Cape Cod Times has been provided by a grant to CLAMS libraries from the Massachusetts Library System with funding from the Mass Board of Library Commissioners.

Friday, October 25, 2013

Friday October 25th: CLAMS Network Outage RESTORED

The CLAMS network is not in service today. Patrons will need their library card in order to check out materials. Patrons will not be able to search the CLAMS catalog, renew or request items through their online account, or checkout eBooks and audiobooks through Overdrive until service is restored. Thank you for your continued patience.

Public internet computers and wifi at the Vineyard Haven Library are working, but cardholders will need to get a guest pass to access library computers.

CLAMS services have been restored.

Wednesday, October 17, 2012

CLAMS Mobile Apps Now Available for your iPhone, Android Phone, Blackberry, and More!

CLAMS MOBILE APP LINKS


                         

For your iPhone


For your iPad


For your iPodTouch

                         

For your Android Phone


For your Android Tablet


For Android Devices
*not* listed on Google Play

                         

For your BlackBerry Phone


For your BlackBerry Tablet


For your *Windows Phone

*The Windows Phone Option does not download an APP to your phone. It simply runs the App from the site.