Library computers are not available for public use, however the library can now print documents for patrons to pick up during scheduled pickup hours. Send the document you would like to have printed to vhpl_mail@clamsnet.org as an email attachment. Please include your name, phone number, and CLAMS card number in the email. Library staff will contact you to schedule pickup when your printout is ready.
Printing charges of 25 cents per page will be added to your CLAMS account, and may be paid by check mailed to the library, or in-person when the library building reopens in the future. If you do not have a CLAMS account, you can register for a temporary card here: https://library.clamsnet.org/selfreg
Showing posts with label printing. Show all posts
Showing posts with label printing. Show all posts
Monday, July 20, 2020
Saturday, June 17, 2017
Print From Home, Pick up at the Library
Vineyard Haven Public Library patrons can now print to the library printer from their mobile device or their internet-enabled computer though the PrinterOn service, from home or in the library. PrinterOn works with our current Envisionware printing system. Print jobs can be emailed, uploaded to a web portal, or sent through a mobile app, available for iOS, Android, BlackBerry, and Nook. The apps can be found in your device’s app store or from the PrinterOn website: http://www.printeron.com/apps.html.Patrons are able to send print jobs from their smartphones or laptops by simply sending an email with an attachment to the unique email address assigned to The library's printer. Patrons can submit documents from wherever they are – on the road, in their home office or in the library. Documents will not be printed until the patron comes to the library and releases their print job within 24 hours during regular library hours. Printing costs are the same from either your mobile device or on a library computer. (Note: You may want to bring the file you wish to print on a flash drive or have it accessible via the cloud just in case there is a problem with the mobile printing system.)
The service supports many file types, including but are not limited to Microsoft Word, Excel, and PowerPoint, Adobe PDF, Open Office, and image formats such as TIFF, JPG, PNG, and GIF.
For detailed instructions, visit our Mobile Printing page at http://vhlibrary.org/mobileprint.shtml
Mobile printing at Vineyard Haven Public Library has been made possible by a donation from the Friends of the Library.
Wednesday, May 25, 2016
Mobile Printing at the Library
Vineyard Haven Public Library patrons can now print to the library printer from their mobile device or their internet-enabled computer though the PrinterOn service, from home or in the library. PrinterOn works with our current Envisionware printing system. Print jobs can be emailed, uploaded to a web portal or sent through a mobile app, available for iOS, Android, BlackBerry, and Nook. The apps can be found in your device’s app store or from the PrinterOn website: http://www.printeron.com/apps.html.The library's printer also has a unique email address assigned to it. Patrons are able to send print jobs from their smartphones or laptops by simply sending an email with an attachment to the email address at any of our locations. Patrons can submit documents from wherever they are – on the road, in their home office or in the library. Documents will not be printed until the patron comes to the library and releases their print job within 24 hours during regular library hours. Printing costs are the same from either your mobile device or on a library computer. (Note: You may want to bring the file you wish to pring on a flash drive or have it accessible via the cloud just in case there is a problem with the mobile printing system.)
The service supports many file types, including but are not limited to Microsoft Word, Excel, and PowerPoint, Adobe PDF, Open Office, and image formats such as TIFF, JPG, PNG, and GIF.
For detailed instructions, visit our Mobile Printing page at http://vhlibrary.org/mobileprint.shtml
Mobile printing at Vineyard Haven Public Library has been made possible by a donation from the Friends of the Library.
Tuesday, May 15, 2012
EnvisionWare: Frequently Asked Questions
Q. Why did the library purchase EnvisionWare software?
A. EnvisionWare provides equitable access to the public computers by enforcing a time limit for each user when the computers are in high demand and encourages patrons to be more conservative when printing at the library. It also helps the library recover printing costs.
Q. How do I log on a computer?
A. Type in your 13-digit library card number at the logon screen. If you do not have a library card, you may request a one-day, thirty minute guest pass at a library circulation desk.
Q. What if all of the computers are in use?
A. At the Reservation and Printing Station (near the Circulation Desk):
* Click "Make a Reservation"
* Select Next Available PC
* Enter library card number or guest pass number
* Cardholders may choose Internet or Word Processing
* Guest pass holders choose Express
* Accept reservation, and print a receipt.
* At the time indicated, logon to the computer indicated on your receipt
Q. How does EnvisionWare manage time?
A. For library card users, the system will extend computing sessions (after prompting the user) by 20 minute increments when computers are available. For users with guest passes, the system will extend computing sessions (after prompting the user) by 15 minute increments when computers are available.
As reservations are made at the Computer Sign-In Station, there is a chance that the computer a patron is using will become reserved by another patron. The person using the computer will be allowed to use the remaining time on their timer, and then the computer must be relinquished to the patron who has the reservation.
Patrons using a library card are guaranteed an initial 1 hour. Time management beyond the first hour controls how long a library card user can stay on a computer. When computers are full, the system determines which computer(s) are eligible to be reserved based on whose time is "up" first.
Q. Will I receive a warning message before the end of my session?
A. EnvisionWare has a small countdown timer that remains in view.
Q. Can I make a reservation for another day?
A. Patrons with library cards may reserve a computer one day in advance at the Reservation and Printing Station. Reservations will be held for 10 minutes past your scheduled starting time.
Q. How does EnvisionWare manage printing?
A. EnvisionWare uses a print release station to allow users to access and pay for print jobs. You will be asked to enter your library card number at the Reservation and Printing Station. If you used a guest pass to log on the computer, you will enter the guest pass number. Once you have entered your library card number—or guest pass number—the Print Station screen will display your print jobs. Select the job you wish to print and pay using the coin and bill acceptor.
Printing charges are 25 cents per page. The print release station coin box accepts coins as well as $1 and $5 bills. Change is given in quarters only.
To print from your laptop connected to the library wifi, click here to download the print client. Install the client and print as needed. Proceed to the Reservation and Print Station to pay and release your printouts.
Q. Can I lock a computer and come back?
A. Yes. EnvisionWare allows you to lock a computer, but your time continues to count down. If your time runs out while the computer is locked, you will be logged off. If you leave a computer locked for more than 15 minutes, a staff member may end your session so that someone else can use the computer.
Q. Do I need to be concerned about my privacy with EnvisionWare?
A. No, EnvisionWare only keeps track of the time you have spent using the computer during one day. At the end of the day, all patron data is deleted. EnvisionWare provides general reports on computer usage, but the report data is not tied to individual patrons.
A. EnvisionWare provides equitable access to the public computers by enforcing a time limit for each user when the computers are in high demand and encourages patrons to be more conservative when printing at the library. It also helps the library recover printing costs.
Q. How do I log on a computer?
A. Type in your 13-digit library card number at the logon screen. If you do not have a library card, you may request a one-day, thirty minute guest pass at a library circulation desk.
Q. What if all of the computers are in use?
A. At the Reservation and Printing Station (near the Circulation Desk):
* Click "Make a Reservation"
* Select Next Available PC
* Enter library card number or guest pass number
* Cardholders may choose Internet or Word Processing
* Guest pass holders choose Express
* Accept reservation, and print a receipt.
* At the time indicated, logon to the computer indicated on your receipt
Q. How does EnvisionWare manage time?
A. For library card users, the system will extend computing sessions (after prompting the user) by 20 minute increments when computers are available. For users with guest passes, the system will extend computing sessions (after prompting the user) by 15 minute increments when computers are available.
As reservations are made at the Computer Sign-In Station, there is a chance that the computer a patron is using will become reserved by another patron. The person using the computer will be allowed to use the remaining time on their timer, and then the computer must be relinquished to the patron who has the reservation.
Patrons using a library card are guaranteed an initial 1 hour. Time management beyond the first hour controls how long a library card user can stay on a computer. When computers are full, the system determines which computer(s) are eligible to be reserved based on whose time is "up" first.
Q. Will I receive a warning message before the end of my session?
A. EnvisionWare has a small countdown timer that remains in view.
Q. Can I make a reservation for another day?
A. Patrons with library cards may reserve a computer one day in advance at the Reservation and Printing Station. Reservations will be held for 10 minutes past your scheduled starting time.
Q. How does EnvisionWare manage printing?
A. EnvisionWare uses a print release station to allow users to access and pay for print jobs. You will be asked to enter your library card number at the Reservation and Printing Station. If you used a guest pass to log on the computer, you will enter the guest pass number. Once you have entered your library card number—or guest pass number—the Print Station screen will display your print jobs. Select the job you wish to print and pay using the coin and bill acceptor.
Printing charges are 25 cents per page. The print release station coin box accepts coins as well as $1 and $5 bills. Change is given in quarters only.
To print from your laptop connected to the library wifi, click here to download the print client. Install the client and print as needed. Proceed to the Reservation and Print Station to pay and release your printouts.
Q. Can I lock a computer and come back?
A. Yes. EnvisionWare allows you to lock a computer, but your time continues to count down. If your time runs out while the computer is locked, you will be logged off. If you leave a computer locked for more than 15 minutes, a staff member may end your session so that someone else can use the computer.
Q. Do I need to be concerned about my privacy with EnvisionWare?
A. No, EnvisionWare only keeps track of the time you have spent using the computer during one day. At the end of the day, all patron data is deleted. EnvisionWare provides general reports on computer usage, but the report data is not tied to individual patrons.
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